At Scrub Life, we are committed to providing excellent customer care and ensuring that every customer is satisfied with their purchase of scrub sets. Below is our store policy for purchasing, exchanging, and returning scrub sets:

 

1. Quality Guarantee

• All scrub sets are thoroughly inspected for quality before being sold.

• If you encounter any manufacturing defect, we will offer a replacement or refund (see Return Policy below).

 

2. Sizing and Fit

• We offer detailed size charts and encourage customers to consult these before purchasing.

• If assistance is needed, our customer care team is available to help you find the right size and fit.

 

3. Returns and Exchanges

 Eligibility for Returns or Exchanges:

• Scrub sets must be unworn, unwashed, and in their original packaging with tags attached.

• Returns or exchanges must be initiated within 3 business days of purchase.

 

Process:

• online purchases, customers must cover return shipping unless the product is defective or the wrong item was sent.

 

Non-Returnable Items:

• Scrub sets purchased on final sale or clearance.

 

4. Care Instructions

• Follow the care instructions provided with each scrub set to maintain quality and longevity.

• Misuse or failure to follow these instructions voids any quality guarantees.

 

5. Customer Support

• For any questions, concerns, or feedback, our customer care team is available via:

• Email: scrublife.scrubs@gmail.com

 

6. Price Adjustments

• If a scrub set goes on sale within 5 business days of purchase, customers may request a price adjustment by providing their receipt.

​

We strive to provide a seamless and enjoyable shopping experience for all our customers. Thank you for choosing Scrub Life!